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Privacy Policy – SpartanWare

Last updated: 24/02/2025

SpartanWare (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website www.spartanware.uk (the “Site”), you agree to the practices described in this policy.

1. Who we are

SpartanWare is a UK-based business providing custom esports jerseys, apparel, and accessories. We are the “data controller” of the personal data we collect.

2. What information we collect

We may collect and process the following types of information:

  • Contact details: name, email address, phone number, billing and shipping address.

  • Order information: items purchased, payment details (processed securely via third-party providers – we do not store card details).

  • Account information: if you register an account, we store your login details and order history.

  • Technical data: IP address, browser type, device information, pages visited, cookies.

  • Communications: messages you send us by email, contact forms, or live chat.

3. How we use your information

We use your personal data to:

  • Process and deliver your orders.

  • Communicate with you about your order or account.

  • Provide customer support.

  • Send you marketing communications if you’ve opted in (you can unsubscribe at any time).

  • Improve our website, products, and services.

  • Comply with legal and regulatory obligations.

4. Sharing your information

We only share your data with:

  • Service providers (e.g. payment processors, shipping couriers, website hosting, IT support) as necessary to fulfil your orders.

  • Legal authorities if required by law, regulation, or legal process.

We do not sell or rent your personal information to third parties.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and for marketing. You can adjust your browser settings to refuse cookies, though this may affect how the Site functions. See our [Cookie Policy].

6. Data security

We use appropriate technical and organisational measures to protect your personal information. While we take security seriously, no system is completely secure, and we cannot guarantee absolute protection.

7. International transfers

Our website and services are hosted in the UK/EEA. If your data is transferred outside the UK/EEA, we ensure it is protected by appropriate safeguards.

8. How long we keep your data

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict our processing of your data.

  • Withdraw consent for marketing communications.

  • Data portability (to obtain and reuse your data).

To exercise these rights, contact us at: [your email address].

10. Children

Our Site is not directed at children under 13. We do not knowingly collect data relating to children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our Site.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

SpartanWare
Email: info@spartanware.co.uk
Website: www.spartanware.uk

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.